IT Service Management.

In a world where business equals digitalization,your services must be agile.

Our IT Service management processes are focused on streamlining all of your IT, including everything from incident management to the cloud.

Through our IT Service Management governance we are experts at creating a competitive edge for you as a customer. We adopt a pro-active view on how your services will transform in the age of digital services, and provide you with a roadmap on how to combine traditional IT with modern digital service design. Our approach is to support widely recognized processes like ITIL, but also take in to account customer-specific circumstances to determine the best possible ways to improve quality and efficiency.

Welcome to ELITS – Another kind of IT Service Management.

Benefits of our IT Service management

  • Ten years experience in service management.
  • Support widely recognized processes.
  • Respect for customer-specific circumstances.
  • Future-proofing your service catalogue.
  • Streamlining day-to-day operations.
  • Increased business efficiency.

Speak to an expert!

Call us

+46(0)10-20 99 400

Digitalisation is going to impact your business now or later.

Business models are changing, and digitalisation is creating restlessness in the market. The speed of business is picking up, and this in turn has an impact on technology. IT services need to be streamlined and agile in order to respond to customer demand. This requires you to have an IT operation that is truly connected to the business and lets you have the resources available to develop your products and services.

It is time for a fundamental change in IT, a change that allows technology to truly become part of the business. It is time to focus on what makes the company unique and profitable. Do you have the courage to look at how much time and capital that is spent on products that doesn’t generate return on investment?

Modern IT Service management needs to be bold. It needs to bring opportunities to the table that delivers true business value. Operations need to have the tools in-place to solve day-to-day problems but at the samt time have the courage to redefine the interface between the people owning the resources and the people using them.

IT managers that strongly agree that ITIL improves productivity 69%
Mobile professionals will conduct their work on smart devices by 2018 70%
IT managers that agree that digitalisation will impact their business 51%

Trust in our experience.

We are an experienced provider of IT Service Management and have helped many of our global customers on improving their existing services. This most often begins with Incident and Change Management, after which it extends to include Problem Management, Configuration Management, and beyond.

In other cases, we provide knowledgeable management of existing, mature processes, most often functioning as a coordination layer optimizing interactions between global first-line Call Centers, specific technical expertise which can be located anywhere on earth, and customers who are in acute need of assistance.

Welcome to ELITS – Another kind of IT.

Data Storage Solutions

Enterprise Storage defined by you.

Enterprise storage has developed rapidly over the past years. Big data, IoT and cloud usage has sparked a shift towards different solutions. But whether its hyper converged infrastructure or software defined storage you still need a partner that you can trust to make storage simple. A partner that bring flexibility, responsiveness and efficiency to your storage solution.

Our global storage team handle over 8 petabytes of data, manage and support over 70 000 users, in over 100 000 different storage areas. So how do we make this happen? With presence on three different continents we have the ability to work closely with our customers and offer stronger security, greater agility and higher availability than traditional service providers. As we are present in nine locations all over the world we have the ability work locally, but act globally.

Welcome to ELITS – another kind of IT

We combine local usability, with global delivery

  • Global presence on three continents
  • Local presence in nine data centers globally
  • We manage and support 70 000 users
  • We manage over 100 000 storage areas
  • Our global storage team handle over 8 petabytes of data

Zero investment, more storage

With STaaS we offer you the possibility to scale your storage investment according to your present need, and together we adopt a solution that is best suited for your long-term business strategy. By adopting our STaaS solution you can shift your storage spend from a cap-ex to a transparent pay-as-go op-ex. This gives you the option to spend your capital on marketing or product development instead, increasing your business competitiveness.

We provide you with enterprise grade storage to support your business critical data. With ten years experience in the storage solution area we have become experts at designing storage that is tailored to your business. So are you ready to start lowering risk and reducing costs? Welcome to ELITS – another kind of IT.

A solution that support your business goals

  • Predictability in cost
  • Easy to scale up or down
  • No initial investment
  • Easy monitoring of usage
  • Economies of scale

Experts with ten years experience from storage solutions.

A need for more storage is usually a sign that your business is doing great, fantastic! But at some point, as your data volumes grow, you must take a time out and review your storage infrastructure. Are the solutions aligned with your present and future business goals? Are there issues with data migration? Do you have sufficient back-up and recovery? What are the consequences of a single point failure? Do you have a need for co-location? Maybe its time to minimise business risk, and increase ROI?

With ten years experience of storage solutions we have the experts available to transform your existing storage infrastructure into a business aligned solution. It doesn’t matter if you are start-up, expanding rapidly or managing international growth our consultant can provide support during any phase of your business. With our consultant services in primary storage, data migration, co-location, disaster recovery or back-up you get the experts your IT-function needs to future proof the business.

Qualified storage consultants

  • Experts with the years experience from storage
  • Combined understanding of both IT & business
  • We enhance your existing solution
  • Experience from global storage solutions
  • No hardware dependencies

Find out more!

Challenges and trends

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What our customers say

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Primary storage, archiving, business continuity. You can rely on our technically brilliant team of consultants to offer objective and strategic advice and to design a cost-effective and flexible storage solution that's right for your business. En passande länk.